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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A context menu will show up. It includes thorough information about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of how-to video clips clarifying how to work with our Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, have a look at our comprehensive FAQ database, which covers questions asked by real customers and offers real solutions. We periodically update our FAQ database with new articles in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can touch base with our excellent team of technical support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you submit will be responded to in less than 60 minutes (the average trouble ticket response time is about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 256023

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com